F.A.Q.

The average range available from the Sport Hub is 70 km.
The average range of the sport hub depends on many factors such as:

• Chosen operational mode
• Tire pressure
• Road conditions and route profile
• Head winds and ambient temperature
• Weight of the driver and luggage
• Age and using condition of the battery pack
• Rider pedaling effort

Unfortunately the answer is no. Please note that for safety and legal reasons, it is no possible to sell these products to individuals to adapt or upgrade an existing non-electric bicycle. The complete bike must be certified according to EN15194 to be sold and circulate in Europe. We only sell our products to OEM bicycle manufacturers.

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Here you can find the bike dealer closest to you and the list of bicycle brands currently integrating the Zehus system in their product range. Alternatively, you can write us an e-Mail at info@zehus.it to receive further information.

We are happy to get in touch with you. Please fill out this form or write us an e-Mail at info@zehus.it and we will respond as soon as possible.

Please note that for safety and legal reasons, we cannot sell products to individuals to adapt or upgrade an existing non-electric bicycle. We only sell to professional and well-established manufacturers active in the bike business.

Check the brands that integrate Zehus systems through the list available at this link. You can contact them directly or write us an e-Mail at info@zehus.it to receive further information.

Zehus is not an ebike producer. Zehus manufacturese-bike systems, including motors, batteries and controllers.

The average range of The All in One is around 35 km in turbo mode and depends on many factors such as:

• Chosen operational mode
• Tire pressure
• Road conditions and route profile
• Head winds and ambient temperature
• Weight of the driver and luggage
• Age and using condition of the battery pack
• Rider pedaling effort

For further information, please check the manual of your product

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The battery pack for The All in One is rated to last up to 15.000 km, if correctly stored and used.

The All in One must be stored in a dry and well-ventilated location, away from moisture and water. The optimal storage temperature is +23°Cand the bike must be stored between -0°C and 40°C.It is preferred not to leave the bike under the direct sunlight during hot summer days.

The performances of Zehus powered e-bikes can change according to local street regulations.

For example in EU the motor assists the rider only while pedaling up to 25 km/h with a maximum power of 250W.

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The All In One Horizon features a more refined algorithm to automatically manage power assistance and regenerative breaking according to road slope and speed. Halos features only manually operated power assistance and regenerative breaking.

The All In One is rated for IPx4 Protection. Zehus system may not be immersed in water or cleaned with high pressure cleaner (IPx4 rating). Please use a soft, damp cloth to clean the hub.

Congratulations for your purchase! To get started with your new e-bike follow the steps illustrated in  the Quick Guide provided to register and use the Zehus system.

‍Forfurther information, please refer to the User Manual.

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If something goes wrong, just open the Help section in the Zehus App and follow the guided Fix-it procedure. If that doesn’t solve the issue, feel free to open a support ticket or reach out to us via the Help Center form.

To charge The All in One, simply remove the protection cap from the charging connector and plug in the Zehus charger. Then connect the Zehus charger to a power outlet (110 – 240 V). The charging time is approximately 3 hours for a complete charge.